Click here to submit a fast and easy return request via Happy Returns. Once your return request is submitted, you will receive a prepaid shipping label.
Be advised that returns must be submitted within 30 days of purchase, and the return item must be unused and returned in its original packaging. Within 10 days of receiving the return, you will receive your refund less a $14.99 processing fee. This charge helps us cover the inspection and processing fees at our warehouse and fulfillment facilities.
You will need your order number to proceed with a return. Locate your order number by logging into your Luna account, or by checking the confirmation email you received after making your purchase.